Privacy & Security

Privacy & Security2018-10-31T10:30:13+00:00

Security

Security and privacy is a top priority across all Cimpress businesses. If you’re a security researcher/ethical hacker/user and you believe that you have found a Cimpress security issue within any of our services, E-mail the details of your findings to bugbounty@cimpress.com or to submit a bug for review, please click here. To report anything other than a security vulnerability, please contact the appropriate party.

Privacy & Cookie Policy

Updated May 25, 2018

We value your privacy and appreciate that you trust us to protect that information.  This Privacy and Cookie Policy explains what information we collect from you, why we collect it, and how we protect it.  It also summarises your rights and tells you how you can exercise those rights.

However, this policy does not apply to information about you collected by third party websites that may post links or advertisements on or otherwise be accessible from our website. The information collected by these third-party websites is subject to their own privacy policies.

Who we are

The party referred to as “we” or “our” in this Privacy and Cookie Policy is Cimpress N.V., located at Hudsonweg 8, 5928 LW Venlo, The Netherlands.  Our data protection officer is reachable at dataprotection@cimpress.com.

If you have a general question about the website or would like to contact us, please go to the Contact Us page on this website.

What information do we collect?

This section of our Privacy Policy describes the categories of information collected by Cimpress, whether collected automatically or provided voluntarily by you.

Information collected automatically:

  • your IP address
  • the internet browser and device you use
  • the date and time you visit, and how you use our website and access its content

Information you provide when you submit our contact form:

  • name
  • e-mail address

Why do we collect this information?

We use the information that we collect about you for the following purposes:

  • maintain, improve, and administer our website,
  • identify and prevent fraud,
  • respond to contact inquiries,
  • enhance the security of our network and information systems,
  • better understand how visitors use our website, and to determine the effectiveness of communications.

Who has access to your information?

We limit access to collected information to employees who have a need to use the information and are obligated to protect that information and keep it confidential.  We may also share your information with other companies in the Cimpress group.  All Cimpress group companies have a contractual obligation to comply with the terms of this privacy policy and to protect your information.

We may transfer your information to countries outside of the European Union and Switzerland, including to the United States.  To the extent we transfer your information outside of the European Union or Switzerland, that transfer is governed by an agreement incorporating the standard contractual clauses in accordance with Article 46 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)

We may also provide the information we collect about you to other companies, who may process the information on our behalf, including companies that assist us with marketing, analytics, and fraud detection activities.

We may also share the information as required or permitted by law, such as when we believe such disclosure is appropriate to cooperate with an investigation of activities claimed to be unlawful, to enforce our Terms of Use, or to protect our rights or property or those of others.

Finally, we may provide your information to one or more third parties in the event of a merger, acquisition, or corporate reorganization involving us.

How long do we keep your information?

We only retain your personal information for as long as is necessary for the purpose for which it is provided or because we are legally required to do so.

What rights do you have to access and control the use of your information?

You have the right to

  • access your personal information
  • unsubscribe from marketing or withdraw any specific consents you gave us
  • request a copy of the personal information that is being processed by us
  • have errors in your personal information corrected
  • have your personal information deleted (or altered so that you are not identifiable) or to restrict the ways in which we use your information – but in either case, only under specific circumstances prescribed by law
  • lodge a complaint with your local data protection authority

How you can exercise these rights?

You can contact us to exercise any of the rights listed above by going to the Contact Us page on this website.

Finally, you can also make your request by writing to Cimpress N.V., Hudsonweg 8, 5928 LW Venlo, the Netherlands.  Please provide your name, e-mail address, mailing address and telephone number(s) and your specific request.

How do we protect your information?

We maintain physical, electronic, and procedural safeguards designed to help us protect your personal information.

What are Cookies and why do we use them on our website?

Cookies are small data files which often include a unique identifier that are stored on your device when you visit certain web pages.  Cookies are useful because they allow a website to recognize a user’s device.  Like most websites, our website uses cookies that primarily improve your experience on our website.

To ensure you get the most enjoyable experience out of using our website, as well as the full use of the online shopping and personalized features, your computer, tablet or mobile device (“device”) will need to accept cookies.

If you don’t accept cookies, some functions on our website will not work. However, if you’d prefer to control or delete cookies from our website or any other website, see the explanation of how to manage cookies below.

What kinds of cookies do we use on our website?

Our website uses the following types of cookies:

Performance cookies
These cookies collect anonymous information on the pages visited. They collect information about how visitors use the website, for instance, which pages visitors go to most often, and if they get error messages from web pages. They don’t collect information that identifies a visitor and are only used to improve how the website works.

Third Party Cookies
If you ‘share’ Cimpress content with friends through social networks, such as Facebook and Twitter, you may be sent cookies from these social networks.

We have no access to or control over cookies used by these companies or third-party websites. We suggest you check the third-party websites for more information about their cookies and how to manage them.

How can you manage which cookies are placed on your device?

Cookies allow you to take advantage of optimized performance in our website and we recommend you leave them turned on. Please be aware that if you disable or delete certain cookies our website may not work properly.

The Help menu on the menu bar of most browsers will tell you how to enable or prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer.

If you’d like to opt out of cookies created by ‘sharing’ Cimpress content through social networks – such as Facebook and Twitter – we suggest you check those third party websites for more information about their cookies and how to manage them.

If you want to know more about Third Party Cookies and to opt out of them if you wish – see www.allaboutcookies.org and www.youronlinechoices.eu .

Changes to this Privacy and Cookie Policy

Cimpress may revise this Privacy and Cookie Policy from time to time by posting a revised Privacy and Cookie Policy on our website. We reserve the right to modify this policy at any time, so please review it frequently.