Company will create up to 1,700 customer service and design support jobs over the next five years
VENLO, the Netherlands, June 21, 2016 — Cimpress N.V., the world leader in mass customization, today announced the opening of a new office in Manila, Philippines, creating up to 1,700 jobs in the city over the next five years.
“As Cimpress continues to expand, we look forward to establishing a presence in the Philippines,” said Robert Keane, president and chief executive officer, Cimpress. “Our expansion into Manila will help us provide excellent support to our customers thanks to the caliber of local talent.”
Cimpress’ office in Manila will primarily house customer service and design support teams who will be dedicated to the growing customer base of one of Cimpress’ largest brands, Vistaprint, a leading online provider of professional marketing products and services to micro business owners.
“As the number of customers we serve increases and their needs evolve, it’s important that we grow our customer support resources as well,” said Radwen Tekaya, senior director, customer service operations, Vistaprint. “Establishing a new site in Manila will ensure we have additional time zone coverage for our customers and that we can expand support for design services.”
Cimpress began operations in its new office last month with 60 team members and expects this number will grow significantly.
“The Philippines has a lot to offer: sound infrastructure, a stable business environment, and a strong, growing economy,” said Keane. “Importantly, I would like to extend my thanks to the Philippines Economic Zone Authority (PEZA) and other local organizations for their ongoing support and encouragement.”
Speaking about this announcement, Lilia B de Lima, director-general of PEZA said: “We believe that the Philippines has much to offer as an investment destination. We have an educated, English-speaking workforce and modern infrastructure. Doing business here is easy, which is why companies like Accenture, Bayer, Samsung and Wells Fargo have all come to Metro Manila. We are extremely happy to see a world leader like Cimpress add its name to that list – a great sign of confidence.”
Cimpress now has more than 40 offices worldwide, with a portfolio of brands serving approximately 17 million customers. For more information about career opportunities at Cimpress, visit http://cimpress.com/careers/.
About Cimpress
Cimpress N.V. (Nasdaq: CMPR) is the world leader in mass customization. For more than 20 years, the company has been producing, with the reliability, quality and affordability of mass production, small individual orders where each and every one embodies the personal relevance inherent to customized physical products. Cimpress’ portfolio of brands includes Vistaprint, Albelli, Drukwerkdeal, Pixartprinting, Exaprint and others. That portfolio serves multiple customer segments across many applications for mass customization. Cimpress produces more than 46 million uniquely designed items a year. To learn more, visit www.cimpress.com.